Archive for September, 2015

Hiring an Atlanta Cleaning Service – What Price is Right?

Posted on September 24, 2015. Filed under: About Sponge & Sparkle, Cleaning Industry | Tags: |

by Raina Raflo, Founder, Sponge & Sparkle – Atlanta House Cleaning Experts since 1981

Price Value Scale Concept

There are several hundred cleaning services in the Metro-Atlanta area, all claiming to be the best.

As Atlanta’s oldest independently owned home cleaning service, I know our rates are not the cheapest. Do your own research and you’ll find that we fall somewhere in the middle of the price range.

There are many good reasons to consider the quality of the service you contract for, rather than just price. You are, after all, allowing “strangers” into your home  – where you and your family sleep, and where you keep your valuables.

Sponge & Sparkle is a well-respected company with well trained, loyal employees.  While the industry average turnover is 3 to 4 months, our employees stay with us for 5 years. Quite a few of our employees have been with us for over 10 years.

We carry liability and workers’ compensation insurance and pay our fair share of required taxes and fees.

We thoroughly screen our employees­—people you are allowing into your private space. They must pass our background checks and drug tests, and complete our comprehensive training program. After they successfully complete our training program, we compensate them fairly and provide benefits.

Our pricing structure enables us to function as a successful, stable business with a loyal customer base. This way, if one of our employees has an injury in your home, breaks a valuable, or files for unemployment, we’re able to handle it.

Interestingly enough, the people who never complain about our prices are our current customers. As with most things in life, you get what you pay for.

What our Customers Say

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Sponge and Sparkle are doing a great job and helping me live in a much cleaner home. I think the rate is reasonable and I leave a 20% tip. A few cleaners came out and did not do a great job; however, the manager’s gave me a free cleaning and were nice about it. They sent someone who did a very good job so now I have a sweet, friendly cleaner that is always scheduled with me now. I have the place totally neat so they can clean. I like coming home to a freshly made bed and garbage taken out.

Consistent, Reliable, Well Managed

They’ve been doing my house for several years. The teams change up, but they are all provide good service. They are always on time, never miss an appointment, and are friendly. I could probably have an individual (instead of a commercial group) for less, but I feel like this is so well-run and reliable that it is worth it. Also, I get the sense that they treat their employees well, which matters a lot to me.

Excellent Company and Service

We have used Sparkle many times over the last several years and they always exceed our expectations. Great customer service and very reasonable prices.

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Please click here to get Sponge & Sparkle blog updates via email.

About the author:

Raina Raflo owns Sponge & Sparkle, Atlanta’s oldest and most reputable independent maid and house cleaning service. (404) 633-9652.

Read more Atlanta maid and house cleaning service customer reviews on our site.
Request a cleaning quote.

 

 

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Our Approach to Green Cleaning

Posted on September 17, 2015. Filed under: About Sponge & Sparkle, Green Cleaning | Tags: |

Carrying Green Cleaning Supplies

These days we hear a lot about “green” products and services. Since use of the term is not regulated, how do you know if the product or service is really beneficial to the environment?

When it comes to professional cleaning, here’s what we mean by “green:”

  • Our bathroom and kitchen cleaner is made by Seaside Natural and contains natural ingredients including lavender, eucalyptus, tea tree oil, borax, vinegar, and alcohol. These products not only clean and sanitize effectively, but are also environmentally benign.
  • Our products are non-toxic and biodegradable. Many cleaners contain harsh chemicals that can actually burn and injure people if not handled properly. Many conventional cleaners also persist in the environment (that is, they do not biodegrade). Wastewater containing these chemicals contributes to water pollution.
  • Our products contain low or no volatile organic compound (VOCs)—chemicals that are released into the air when a product comes out of the bottle. VOCs are lung and eye irritants and aggravate allergies. Our products improve rather than degrade your indoor air quality.
  • Our products are not tested on animals.
  • Our products are formulated as concentrates and/or come in bulk, which reduces waste from excess packaging.

We are convinced that clean also means green! We make your home sparkle while respecting and protecting the health and beauty of your household and Mother Earth’s too.

What our Customers Say

Satisfaction Guaranteed!

I have been using this cleaning service for at least 22 years. their employees don’t come and go but stay with the company, which gives me a great degree of comfort. If anything is not just right, the owner herself will either come out or send someone to redo it. I feel like they are part of our family! Also they are using “green” products more than ever.

Amazing Service

I have had Sponge & Sparkle once to do the head to toe hourly cleaning, and now I had them a second time for a regular monthly cleaning that I plan to continue indefinitely! The service is the best I’ve ever experienced, and the rate is worth every penny. The staff are so courteous and cheerful, and the work they do is truly stellar.

Sponge and Sparkle House Cleaning Services

I have been using this agency for 3 plus years and have been delighted not just with their good work and professionalism but how personable their employees are at all times. They are able to accommodate emergencies including cancellations which I am sure puts them at a hardship but do so with a smile and with compassion. Please try them and use their detailed cleaning services at least once and you will be in for a treat. More importantly they use environmentally friendly products that is a huge plus for me.

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Please click here to get Sponge & Sparkle blog updates via email.

About the author:

Raina Raflo owns Sponge & Sparkle, Atlanta’s oldest and most reputable independent maid and house cleaning service. (404) 633-9652.

Read more Atlanta maid and house cleaning service customer reviews on our site.
Request a cleaning quote.

 

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Happy Labor Day from Sponge & Sparkle!

Posted on September 4, 2015. Filed under: About Sponge & Sparkle |

From our family to yours … have a safe and Happy Labor Day.

 

happy labor day

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Please click here to get Sponge & Sparkle blog updates via email.

About the author:

Raina Raflo owns Sponge & Sparkle, Atlanta’s oldest and most reputable independent maid and house cleaning service. (404) 633-9652.

Read more Atlanta maid and house cleaning service customer reviews on our site.
Request a cleaning quote.

Read Full Post | Make a Comment ( None so far )

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