7 Things You MUST Know BEFORE Hiring A Maid Service

Posted on December 21, 2008. Filed under: Uncategorized |

There are lots of things to look out for when hiring a maid service. Here are a list of things to help you make sure that you aren’t being ripped off (unless of course you’re in Atlanta, then you should be using Sponge & Sparkle services 🙂 ).

  1. Anyone can say they run a maid service. Maid services are one of the easiest, cheapest businesses to start – almost no experience and almost no start up costs required. Scary thought.
  2. Beware of the “underground market” which operates illegally. Anyone can start hiring “employees” and take on customers. Underground cleaning companies don’t report their income or pay payroll taxes. They don’t bother to carry liability insurance or workmans comp. They are putting their customers at risk for a nominal “savings”. Are you protected?
  3. Employee turnover can be as high as 300% annually. Most maid services have super high turnover. This means 10 to 20 new people in your home each year.
  4. High employee turnover is the #1 factor in theft related issues for maid services. Who is handling your belongings?
  5. No shows – “I came home after work and discovered the maid service never showed up today!” Why is their turnover… your problem?
  6. Awkward feedback moments. Small companies tend to lack any formal feedback policy so you become the customer and the supervisor.
  7. Declining quality – so many services offer no formal quality control process resulting in inconsistent cleaning. By the time you find the problems, the cleaning crew is gone.
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